Your smartest team member always online.
Zync is an AI sales chatbot that answers visitor questions from your own knowledge base, qualifies leads through a guided conversation, and hands off to a live agent when needed. All managed from one admin panel.
Average response time
Fewer LLM API calls
More leads vs passive sites
Time to go live on any website
From knowledge base to closed deal in four steps.
Zync connects your existing documents and FAQs to a conversational AI layer that works around the clock and loops in your team exactly when it matters.
01
Feed your knowledge base
Upload PDFs, paste a URL, or write custom articles. Zync grounds every answer in your content. Use Ask AI to generate and expand knowledge without writing manually.
02
AI answers, instantly
Visitors ask questions via web chat. Zync's semantic cache delivers accurate, context-aware answers in under a second. 90% fewer LLM calls. Fast for visitors, lean on cost.
03
Human takes over seamlessly
When the AI reaches its limit or the visitor wants a human, a live agent steps in with the full conversation history intact. No repetition. No friction.
04
Lead auto-captured
When a visitor qualifies, Zync sends a structured lead card to your Google Chat Space instantly. Name, contact, requirement summary, lead score, and the full conversation transcript for the sales team.
Meet your customers wherever they already are.
Most chat tools are web-only. Zync works across the three highest-intent touchpoints from a single dashboard, a single knowledge base, and a single team inbox.
Web Chat Widget
Embed on any website in 60 seconds
WhatsApp Business
Chat with visitors via WhatsApp business
Agent App
Live agent chats land on a dedicated Android app.
Plugs into the tools your team already uses.
Zync doesn't replace your stack it connects to it. From CRM to notifications to LLM providers, everything talks to everything.
CRM auto lead creation from every chat
WhatsApp Business API
Primary or fallback cloud LLM provider
Google Chat booking & session alerts
Web Push VAPID agent push notifications
PDF & URL knowledge ingestion
Questions? Answered.
Can't find what you're looking for? Our team typically responds within 2 hours on weekdays.
What is Zync and what does it do?
Zync is an LLM-powered AI chat widget designed for businesses that want to automate visitor support without sacrificing quality. You train it on your own content PDFs, URLs, or custom Q&A and it answers visitor questions instantly, 24/7. When the AI reaches its limit, a live agent steps in seamlessly. Zync also works on WhatsApp and sends qualified leads directly to your Google Chat Space with a full conversation transcript.
How does live agent handoff work in Zync?
When a visitor requests a human, or when the AI detects it can't resolve the query, Zync triggers a handoff. The assigned agent receives a push notification (even on a locked phone, via VAPID) and is shown the full conversation history before they type a single word. The visitor never has to repeat themselves. Agents can manage sessions from the web admin panel or the mobile PWA app.
Can I use Zync on WhatsApp?
Yes. WhatsApp is a native channel in Zync, not a bolt-on feature. The same knowledge base, AI logic, starter prompts, and live agent queue that power your web chat widget are available to WhatsApp visitors. You manage everything, including WhatsApp sessions, from the same admin panel.
How fast does Zync respond?
For frequently asked questions, Zync's semantic response cache delivers answers in under one second by retrieving semantically matched cached responses instead of calling the LLM every time. This cache covers the majority of real-world traffic, reducing LLM API costs by up to 90% while keeping response quality high.
Where do qualified leads go after a chat session?
When a visitor qualifies, Zync sends a structured notification to your Google Chat Space. It includes the visitor's name, contact details, target market, product interest, requirement summary, lead score, lead category, and the full conversation transcript. Your sales team receives everything they need to follow up without asking the visitor to repeat themselves.
Does Zync send alerts to Google Chat?
Yes. Zync posts new conversation alerts directly to a designated Google Chat Space. This keeps your whole team aware of high-intent visitor activity without having to monitor the admin panel continuously.
How do I add Zync to my website?
You add a single script tag to your website. The widget loads your tenant configuration automatically. For WhatsApp, you connect your number through the admin panel. Web and WhatsApp setup takes under an hour.
Stop losing leads to slow or absent support.
Zync is live on your site in under an hour. Bring your knowledge base, pick your LLM, and start answering visitors even while you sleep.